Privacy Policy
At Luxora Jewelry, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our site or place an order, we may collect the following information:
Personal Information: Name, billing and shipping addresses, email address, phone number, and payment details.
Account Information: If you create an account, we collect your login details and order history.
Technical Information: IP address, browser type, time zone, and device information.
Usage Information: Pages viewed, time spent on the site, and interactions with our website.
How We Use Your Information
We use your information to:
Fulfill orders and process payments.
Communicate with you regarding your orders or customer service issues.
Send promotional emails (if you opt-in).
Improve our website and shopping experience.
Detect and prevent fraud or abuse.
Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties:
WooCommerce and payment gateways to process your orders.
Shipping providers to deliver your products.
Service providers who help us run and optimize our store.
Legal authorities, if required by law or to protect our rights.
Payment Security
All payments are processed securely via Stripe]. We do not store your full credit card information on our servers.
Cookies
We use cookies to:
Keep track of your cart.
Understand how you use our site.
Save your preferences for future visits.
You can choose to disable cookies through your browser settings, but it may affect the functionality of our website.
Your Rights
Depending on your location, you may have the right to:
Access or update your personal information.
Request deletion of your data.
Withdraw consent for marketing communications.
File a complaint with your local data protection authority.
To exercise these rights, please contact us at hello@luxorajewelry.ca.
Data Retention
We retain your personal data only as long as necessary to provide you with our services and for legitimate business purposes, including tax and legal obligations.
